Friday, February 13, 2015

How to refuse requests?

                                        Giving customer other choice

                                There are many ways to refuse customer request. Before we talk about humorous refuse the requests. Today we will introduce other one to refuse the customer requests, If we don't accept customer request we give customer other choice.
                         There are several choices can give customers.
  • Buy one get one free
  • Buy one get other one half price
  • Buy more can give customer discount
  • When we refuse customer request but we can give customer compensation
  • We provide the extra service to customer
                         When we sell some products and customer want us give them discount. But we don't accept request, we can give customer choice. Seller doesn't need to decrease the product price, but seller can give customer extra products. For example. when we go to Foot locker buy a shoes. We can see the promotion buy one get one free or buy one the other one half price. This strategy is really useful.
                         When we give customer a choice, they don't feel like we refuse them. We can make business continue and don't make customer disappoint. 9 Ways to Reject Customer. Refusing the customer request is not easy, it is really complex. Giving customer other choice can help a lot and it is really useful.



      









Source: http://www.inc.com/young-entrepreneur-council/9-polite-ways-to-reject-a-customer.html

Sunday, February 1, 2015

How to refuse request?

                                                  How to refuse request
                                                                                                                                 Deshuai Yan


                    If we have a business we have to communicate withe other people. If customers have some requests we don't accept. So we need to know to how to refuse requests.
             There are several ways to refuse request in business.
  •       Humorous refuse the customer request
  •       If we don't accept request we give customers other choice
  •       Agree the customer opinion and tell your opinion to customer timely
  •       Refuse the customer requests and give the customer compensation
  •       Explain to the customer why we refuse requests
  •       Positive attitude to refuse customer request and be polite
  •       Refusing customer request directly
  •       Putting responsibility on your boss and tell customers you don't have right to make decision
                          
                                                  Humorous refuse the customer request
                    l think refuse request is not just said no. Smart people can refuse the request easily and don't make customer embarrassed. For example, if a customer want the seller give him a discount. The seller can told customer if give u discount my boss will fire me. Please don't make me be a homeless person. It is easy to refuse the customer request. We sill can sell the product and make profit.




Source: