Friday, February 13, 2015

How to refuse requests?

                                        Giving customer other choice

                                There are many ways to refuse customer request. Before we talk about humorous refuse the requests. Today we will introduce other one to refuse the customer requests, If we don't accept customer request we give customer other choice.
                         There are several choices can give customers.
  • Buy one get one free
  • Buy one get other one half price
  • Buy more can give customer discount
  • When we refuse customer request but we can give customer compensation
  • We provide the extra service to customer
                         When we sell some products and customer want us give them discount. But we don't accept request, we can give customer choice. Seller doesn't need to decrease the product price, but seller can give customer extra products. For example. when we go to Foot locker buy a shoes. We can see the promotion buy one get one free or buy one the other one half price. This strategy is really useful.
                         When we give customer a choice, they don't feel like we refuse them. We can make business continue and don't make customer disappoint. 9 Ways to Reject Customer. Refusing the customer request is not easy, it is really complex. Giving customer other choice can help a lot and it is really useful.



      









Source: http://www.inc.com/young-entrepreneur-council/9-polite-ways-to-reject-a-customer.html

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