Deshuai Yan
If we have a business we have to communicate withe other people. If customers have some requests we don't accept. So we need to know to how to refuse requests.
There are several ways to refuse request in business.
- Humorous refuse the customer request
- If we don't accept request we give customers other choice
- Agree the customer opinion and tell your opinion to customer timely
- Refuse the customer requests and give the customer compensation
- Explain to the customer why we refuse requests
- Positive attitude to refuse customer request and be polite
- Refusing customer request directly
- Putting responsibility on your boss and tell customers you don't have right to make decision
Humorous refuse the customer request
l think refuse request is not just said no. Smart people can refuse the request easily and don't make customer embarrassed. For example, if a customer want the seller give him a discount. The seller can told customer if give u discount my boss will fire me. Please don't make me be a homeless person. It is easy to refuse the customer request. We sill can sell the product and make profit.
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